Welcome to Shreevi (accessible via https://shreevicrafts.com). These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of any products from our online store.
By accessing our website, browsing our catalog, or initiating a checkout sequence, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our website or services.
 

1. Store Ownership and Eligibility

This website is operated by Arora Financial Services (Trade Name) under Brand Name – Shreevi. Throughout the site, the terms “we”, “us”, and “our” refer to Shreevi. 

. By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.


2. Product Information and Pricing
    • Accuracy of Information: We make every effort to display the colors, textures, and details of our products as accurately as possible. However, we cannot guarantee that your device’s screen display will accurately reflect the actual product.
    • Pricing Updates: Prices for our products are subject to change without notice.
    • Errors and Omissions: In the rare event that a product is listed at an incorrect price or with incorrect information due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for that product, even if the order has been confirmed and your payment processed. If your payment has already been processed, we will issue a full refund to the original payment method.


3. Order Placement and Acceptance
    • Order Refusal: We reserve the right to refuse or cancel any order you place with us for any reason. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
    • Verification: Some orders may require additional verification (such as confirming your delivery address or identity via phone/email) before acceptance.
    • Account Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, including your email address, mobile number, and delivery details.


4. Checkout and Third-Party Services
To optimize your shopping experience, our store utilizes a third party checkout module and logistics company.
    • When you click to proceed to checkout, you acknowledge that your cart data and contact information are processed securely via third party integration layer to facilitate fast address retrieval and fraud prevention checks.
    • Payment processing is handled entirely by secured external payment aggregators. We are not liable for transaction failures, network drops, or unauthorized banking access originating from your bank or payment gateway provider.


5. Shipping, Delivery, and RTO (Return to Origin)
    • Delivery Timelines: Estimated delivery timelines provided during checkout are indicators only and are subject to logistical delays, weather conditions, or public holidays.
    • Incorrect Address: We are not responsible for orders that fail to deliver due to incorrect or incomplete shipping addresses provided by the customer.
    • Failed Deliveries (RTO): If a cash-on-delivery (COD) or prepaid shipment is returned to our facility because the customer was unreachable, rejected the package, or failed to schedule delivery after multiple attempts, we reserve the right to restrict future COD privileges for that customer account or deduct shipping/handling costs from any applicable refunds.


6. Intellectual Property

All content included on this site—such as text, graphics, logos, images, product photos, digital downloads, and layout designs—is the property of Shreevi or its content suppliers and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, duplicate, or exploit any portion of our site without our express written permission.


7. Limitation of Liability

In no case shall Shreevi, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits, lost revenue, lost data, or replacement costs—arising from your use of our website or any products procured using the service.


8. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana, India.


9. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.


10. Contact Information
Questions about the Terms and Conditions should be sent to us at:
    • Email: shreevicrafts@gmail.com
    • Registered Address: Building No. 18, First Floor, Opp. Municipal park, Subhash Chowk, Sonipat, Haryana – 131001